Welcome to Garden Of Kavita!

These terms and conditions outline the rules and regulations for the use of Garden Of Kavita's Website, located at https://www.gardenofkavita.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Garden Of Kavita if you do not agree to take all of the terms and conditions stated on this page.

Payments

Currently we are processing orders through WhatsApp only (through calls and messages). We use Gpay (google pay), PhonePe, UPI and Internet Banking.

Delivery (Shipping)

Orders will be shipped within 2-3 working days (depends on order size). Working days exclude Sundays and Government Holidays.

Shipping facility is available through Indian Postal Service for all parcels. We ship parcels from Delhi, so it may take up to 5 days for nearby areas and 7 to 14 days for slightly far cities.

For the urgent parcels which can be requested by the customer on WhatsApp 8595228506. Please note that shipment of urgent parcels are subject to discussion between the customer and Garden Of Kavita team.

Parcel are delivered by India Post at the address provided by the customer. In any case of non-receipt by the customer, Garden Of Kavita will not be liable to provide any refund. The customer will thereby be required to make necessary arrangements in order to pick the parcel from the post office of their respective areas.

For more queries, CONTACT US.

Cancellations

At Garden Of Kavita all the products are made to order so we do not take any cancellations after the order has been placed.

Returns & Refunds policy

We do not have any Return policy

Refund policy

In any case of receipt of damaged products, we require the customer to make a detailed 360 degree unboxing video of the parcel and share the same with us via email

Once this video is received by our team on the email, our internal team will verify the claims put forth by the customer and once verified and confirmed, we will generate a refund for that particular product to the customer.

*Please note that slight color variation due to digital photography and slight size variation are not considered as part of damaged goods. Slight scratch or minor bump also not considered as damage.

In any case of broken items, we will be following the protocol mentioned above.

If you have any questions about our Returns and Refunds Policy, please CONTACT US

Currency Transactions

All transactions are processed in Indian Rupees (INR).

Processing Orders

Our business hours are 9AM to 7PM Indian Standard Time (IST), Monday to Sunday. If you need to contact us outside our business hours, please whatsapp (24x7) or email us at info@gardenofkavita.com and we will respond as soon as possible.